Ejari cancellation vs move-out

Moving out ends your physical occupancy; cancelling the Ejari clears the tenancy record. They’re different steps — you should cancel the Ejari when you move out, so the old record doesn’t block a new tenant or hold up your deposit.

Side by side

Move-outEjari cancellation
What it isVacating the property — keys back, DEWA closed, handoverCancelling the registered tenancy record
WhereBetween you, the landlord and DEWAThrough the official Ejari (DLD/RERA) system
Why it mattersEnds your responsibility for the unitFrees the record so a new tenant can register
If skippedDisputes over condition/keysOld record blocks new registration; deposit held up

Do them together

A clean exit does both: cancel the Ejari and close DEWA. Our move-out clearance pack handles the record and utility close-out; a standalone Ejari cancellation just clears the record. Deposit disputes route to dispute.ae.

Common questions

Yes — cancelling the Ejari clears the tenancy record so it doesn’t block a new tenant and supports your deposit return.

Cancelling is free online via Dubai REST (about AED 40 + VAT at a trustee centre). Assisted handling is from AED 199.

Either the tenant or the landlord can cancel it.

The active record can block a new tenant from registering and can hold up your deposit return.

Educational overview. Cancellation is free through Dubai REST; deposit disputes route to dispute.ae / the Rental Disputes Centre. ejaries.ae is an independent service, not a government website.