Landlord Hasn't Approved Your Ejari?

Submitted, but waiting on landlord approval?

Why it happens

In most cases the landlord or property manager has to approve your Ejari on the Dubai REST app before the certificate can issue — and if they’re overseas, busy or not set up on the app, it stalls there.

Your options : Ways we help move it forward

Guide the landlord

We walk the landlord or manager through approving on the app.

Overseas landlord

Options when the owner is abroad and can’t approve easily.

Manager access

Where a property manager is authorised to act for the owner.

Escalation

Help to chase and escalate a stuck approval.
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Common questions

In most cases the landlord or property manager must approve the registration on the Dubai REST app before the certificate can issue.

We talk you through the options for an overseas landlord, including a manager or representative route and escalation, so the approval can move.

We guide the landlord through the approval, look at a manager-access route, or help escalate. We cannot approve on the landlord’s behalf.

It depends on the landlord; we help chase and clear the path, but the approval itself rests with the landlord and the official system.

We cannot approve on the landlord’s behalf or bypass any authority requirement, and we do not provide legal advice. ejaries.ae is an independent service, not a government website.