Clear the old record so the next step can happen.
An active Ejari stays on the property until it’s cancelled — and it can block a new tenant from registering, hold up a move-out, or stop DEWA being closed in your name.
Either the tenant or the landlord can cancel an Ejari. You can do it yourself for free in the Dubai REST app, or for around AED 40 + VAT at a trustee centre. We handle it for you — checking the record, filing the cancellation, and confirming it’s cleared — for a flat AED 199 all-in.
1
We confirm the active Ejari and exactly what’s blocking you.
2
We submit it through the official system on your behalf.
3
You’re ready for the next step — new tenant, move-out or DEWA.
Either party (tenant or landlord) can cancel it. You can do it yourself free in the Dubai REST app, or we file it for you, check the record and confirm it’s cleared, from AED 199 all-in.
Yes — cancelling is free online via Dubai REST (about AED 40 + VAT at a trustee centre). Our AED 199 fee is for handling it for you and confirming the record is clear.
Yes, a landlord can cancel the Ejari; so can the tenant. Either party can initiate it.
Almost always because the previous tenancy’s Ejari was never cancelled. The old record has to be cleared first — then the new registration goes through.
ejaries.ae is an independent service, not a government website. Ejari cancellation is free through the official Dubai REST app; our fee is for assisted handling. We do not provide legal advice — deposit or termination disputes are handled via dispute.ae / the Rental Disputes Centre.