| Move-out | Ejari cancellation | |
|---|---|---|
| What it is | Vacating the property — keys back, DEWA closed, handover | Cancelling the registered tenancy record |
| Where | Between you, the landlord and DEWA | Through the official Ejari (DLD/RERA) system |
| Why it matters | Ends your responsibility for the unit | Frees the record so a new tenant can register |
| If skipped | Disputes over condition/keys | Old record blocks new registration; deposit held up |
A clean exit does both: cancel the Ejari and close DEWA. Our move-out clearance pack handles the record and utility close-out; a standalone Ejari cancellation just clears the record. Deposit disputes route to dispute.ae.
Yes — cancelling the Ejari clears the tenancy record so it doesn’t block a new tenant and supports your deposit return.
Cancelling is free online via Dubai REST (about AED 40 + VAT at a trustee centre). Assisted handling is from AED 199.
Either the tenant or the landlord can cancel it.
The active record can block a new tenant from registering and can hold up your deposit return.
Educational overview. Cancellation is free through Dubai REST; deposit disputes route to dispute.ae / the Rental Disputes Centre. ejaries.ae is an independent service, not a government website.