Ejari Can't Find Your Property?

Ejari Can’t Find Your Property?

Why the property won't match

Wrong DEWA premise number

The premise number doesn’t match the unit.

Makani mismatch

The Makani location code doesn’t line up.

New building

The building isn’t loaded in the system yet.

The building isn't loaded in the system yet.

The unit or plot reference isn’t recognised.

What we do : Three steps, handled for you

1

Find the right identifiers

We locate the correct DEWA premise / Makani / unit references.

2

Match the file

We align the file so the property is recognised.

3

Fix or escalate

We refile — or escalate a building upload if it’s not in the system.

When the building isn't in the system

If the building or unit simply isn’t loaded yet, we route it to a building-leasing-details upload via the landlord desk so the property can be added and recognised.
AED 199 from
Reviewed within 1–2 business days · Refund per policy if we can't help
Fix a property-number issue →

Common questions

The Makani or premise number on the file may not match what the system holds for that unit. We locate the correct identifiers and align the file.

It’s on your DEWA bill/account for the property. If you can’t find it, we help identify the correct premise number for the unit.

New buildings sometimes aren’t loaded yet. We escalate or route to a building-leasing-details upload so the property can be recognised.

We check the correct unit/plot identifiers against the record and fix or escalate the file so it matches.

System records are controlled by DLD, DEWA and the developer; we identify and prepare the correct details, but cannot override their records, and we do not guarantee a fix. ejaries.ae is an independent service, not a government website.