Submitted, but waiting on landlord approval?
In most cases the landlord or property manager has to approve your Ejari on the Dubai REST app before the certificate can issue — and if they’re overseas, busy or not set up on the app, it stalls there.
Send the exact message or the step where it stopped. The desk explains the supported route and the fee before any paid work starts.
Discuss this Ejari issueIf the obstacle is an unresolved tenancy disagreement, the next conversation may belong with Dispute. Keep technical registration issues with Ejaries.
In most cases the landlord or property manager must approve the registration on the Dubai REST app before the certificate can issue.
We talk you through the options for an overseas landlord, including a manager or representative route and escalation, so the approval can move.
We guide the landlord through the approval, look at a manager-access route, or help escalate. We cannot approve on the landlord’s behalf.
It depends on the landlord; we help chase and clear the path, but the approval itself rests with the landlord and the official system.
We cannot approve on the landlord’s behalf or bypass any authority requirement, and we do not provide legal advice. ejaries.ae is an independent service, not a government website.
