Stuck or Rejected Ejari — Rescue

Rejected or stuck? Fix the file before you resubmit.

Why it matters

A rejected or stuck Ejari almost always comes down to one fixable issue — resubmitting without finding it just gets rejected again.

Why Ejari gets rejected or stuck

Document or date mismatch

Names or dates on the contract don’t line up.

DEWA premise / Makani number

The property won’t match the system.

Title-deed mismatch

The landlord’s ownership record is out of date.

Landlord approval pending

Not yet approved on the Dubai REST app.

What we do : Three steps, handled for you

1

Diagnose

We find the exact reason your Ejari was rejected or stuck.

2

Fix the file

We correct the documents, details or identifiers.

3

Refile

We resubmit it — or route the case to the right desk.

When it routes out

If the blocker is the title deed, we route it to titledeed.ae to fix the ownership record; if it’s an authority / POA issue, to poas.ae. Once that’s resolved, the Ejari can go through.
AED 299 from
Diagnosed within 1–2 business days · Refund if we can't fix it
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Common questions

Usually a document or date mismatch, a wrong DEWA premise/Makani number, a title-deed mismatch, or a pending landlord approval. We pinpoint which and fix it.

The app often gives an unclear error. We read the file against the requirements and identify the real blocker.

We guide the landlord, or use a valid POA or manager route. We can’t approve on their behalf, but we can unblock the path.

In most cases, yes — once the underlying issue is corrected and the file is resubmitted. If it can’t be fixed, you’re refunded per policy.

We diagnose and prepare the file; we cannot override DLD/RERA decisions or landlord approval, and we do not guarantee approval. ejaries.ae is an independent service, not a government website.