Rejected or stuck? Fix the file before you resubmit.
A rejected or stuck Ejari almost always comes down to one fixable issue — resubmitting without finding it just gets rejected again.
A disagreement with the landlord may need a separate rental-dispute conversation. Keep technical registration issues with Ejaries.
Send the exact message or the step where it stopped. The desk explains the supported route and the fee before any paid work starts.
Discuss this Ejari issue1
We find the exact reason your Ejari was rejected or stuck.
2
We correct the documents, details or identifiers.
3
We resubmit it — or route the case to the right desk.
Usually a document or date mismatch, a wrong DEWA premise/Makani number, a title-deed mismatch, or a pending landlord approval. We pinpoint which and fix it.
The app often gives an unclear error. We read the file against the requirements and identify the real blocker.
We guide the landlord, or use a valid POA or manager route. We can’t approve on their behalf, but we can unblock the path.
In most cases, yes — once the underlying issue is corrected and the file is resubmitted. If it can’t be fixed, you’re refunded per policy.
