Does the landlord need to approve Ejari?

In most cases, yes — the landlord (or their property manager) must approve the Ejari registration on the Dubai REST app before the certificate can issue. The tenant can start it, but it usually waits on the landlord’s approval to go through.

If approval is delayed

This is the single most common Ejari hold-up. There are a few ways to move it forward:

 

Guide the landlord

Walk the owner or manager through approving on the app.

Overseas landlord

Options when the owner is abroad and can’t approve easily.

Manager access

Where a property manager is authorised to act for the owner.

Escalation

Help to chase and escalate a stuck approval.

Whatever the route, we cannot approve on the landlord’s behalf — but we can help clear the path. See landlord approval delay.

Common questions

In most cases the landlord or property manager must approve the registration on the Dubai REST app before the certificate can issue.

There are options for an overseas landlord, including a manager or representative route and escalation. We can guide you through them.

A tenant can start the registration, but the landlord or manager’s approval is normally still required before it issues.

We help guide the landlord, look at a manager-access route, or escalate. We cannot approve on their behalf.

Educational overview. We cannot approve on a landlord’s behalf or bypass any authority requirement, and we do not provide legal advice. ejaries.ae is an independent service, not a government website.