New Tenant Can't Register Ejari?

Clear the old record so your registration can go through.

What we do : Three steps, handled for you

1

Confirm the blockage

We check the property and find the active old record.

2

Clear the old record

We cancel the previous Ejari that’s blocking you.

3

Register the new tenancy

Once it’s clear, your new Ejari can be filed.

Goes with

This pairs with Ejari Cancellation — clearing the old record is a cancellation, then the new registration follows. We can handle both in one case.
AED 199 + gov
Reviewed within 1–2 business days · Refund per policy if we can't help
Clear the old record →

Common questions

A property can hold only one active Ejari at a time. If the previous tenant’s record was never cancelled, the system blocks the new registration until it’s cleared.

The old record needs to be cancelled. We confirm the active record and clear it so your new registration can go through.

No — the old active record must be cancelled first, then the new tenancy can be registered.

Usually 1–2 business days to clear and register, depending on the documents and any landlord approval needed.

Cancellation of the old record is free through the official Dubai REST app; our fee is for assisted handling. We cannot bypass landlord approval or authority requirements, and we do not provide legal advice. ejaries.ae is an independent service, not a government website.